Contact

We're here to help

Contact The Parfums

A real person will answer. Our support is 100% human, and helping you is what we care about most.

Real people, real care

Our support team is 100% human

A dedicated team personally reads and responds to every question, concern, and request. Attentive, human service is one of the values we care about most - no bots, no scripts, just people ready to help you.

Email us
Our only support channel
help@theparfums.com
Hours
Monday - Friday
10:00 AM to 6:00 PM (EST)
Response time
We reply within
48 business hours
Please note: our social media accounts (Facebook, Instagram) are used for marketing and community content only. They are not monitored for support, and messages or comments sent there will not be answered. We do not provide support through any other email address, phone line, or channel - help@theparfums.com is our only point of contact.

Send us a message

Email us and a real member of our team will personally get back to you within 48 business hours.

Email help@theparfums.com
The Parfums - All Rights Reserved - United States
Email: help@theparfums.com